Finding accommodation for a family of 5 is tricky. There are always rooms for 2 adults and 2 kids but we need more rooms that allow bigger families to stay together! Then adding a wheelchair into the mix and nothing seems to come up. Plenty of accessible rooms for two but what about people who have families? It is almost like hotels and resorts don’t think about this in their planning.
That is until we came across Seaworld Resort on the Gold Coast.
We were guests of Seaworld Resort and this review is our own opinion based on our stay here for 4 nights as a family including a wheelchair user.
We checked into Rooms 3070 and 3071 for 4 nights.
Room 3070 is a typical family room with 2 double beds and bathroom ( with bath) and balcony. Nice room and can accommodate 2 adults and 2 kids. There is also the chance to upgrade to a room with 2 queen sized bed.
Wait until you open the adjoining door to find another room so that our whole family can stay and play together. Room 3071 is a wheelchair accessible room. ( they have 3 on the property amongst 400 rooms). One on each tier ground floor, 1st floor, 2nd floor.
The entrance is barrier free through the front door. ( card press to get in)
The bathroom has a sliding automatic door ( button push) with a roll in shower with fold down bench seat. Toilet supports ( RHS) and longer handles on the sink tap and shower tap.
The room also has 2 double beds and a balcony. ( the balcony in this room wasn’t accessible though it was a small step down)
The Resort is all accessible with ramps and elevators where needed. Paths are paved and in good repair to get around to everything you need.
The restaurant areas are busy but Cooper managed fine using his chair for buffet meal times. Staff always managed to seat us close to the food and action!
There is a kids club for a few hours each evening and a games room. We did not use these but spoke to lots of kids who loved hanging out with other kids.
The lagoon pool has a beach entry made from pebble mix. It has a waterfall and lifeguards on duty. There is a spa. The pool varies in depth with clear signage.
The splash pad areas are barrier free with soft fall as the base. Water fountains and lights spurt out making the water experience for everyone. It would be very easy to use a beach wheelchair in this area if needed.
The main splash area has steps with great grip and handrails which Cooper managed independently and loved!
The splash pad area operates from 10.30am to 5.30pm. The resort was at capacity while we visited and it was busy but more like an organised chaos but the pool! If you have a child who is sensitive to large group/noise the middle of the day was a little quieter as most people were off at the theme parks.
Each night they have a disco from 8pm. It is loud and wet with lots of music. My kids loved the Spongebob music and metting new friends.
The whole area is fenced with a few different access points.
Entrance to Seaworld.
You can walk to the theme park via the ramped access or by mono-rail. The Mono-rail has an accessible carriage at the end that could fit around 4-5 wheelchair users at a time. There is a small lip down into the carriage from the platform.( just like a train)
Getting to Seaworld Resort.
We used a transfer from Coolangatta airport called ConXion. They do have one wheelchair accessible bus and it’s best to call them with your requirements. You can also use Uber ( X, XL and assist) and taxis very easily in the area.
There are 2 wheelchair accessible car spots out the front of the resort if you are self driving.
During our stay we met and chatted with many families. Most of these families enjoying their 2nd or 3rd stay at the resort. It is a great place for an easy, relaxing, predictable holiday with kids.
For all your Travel Insurance needs we recommend Covermore.